flyEgypt selects PAYFORT as its Payment Services Provider

published on 01/10/2019

Egypt’s hybrid airline flyEgypt chooses PAYFORT’s unmatched portfolio of payment services, highly reliable infrastructure, scalability and value-added services.

PAYFORT, an Amazon company, today announced that flyEgypt, a Cairo based hybrid airline chose PayFort to scale its business faster, supporting its expansion and companywide innovation, and delivering payment experiences that will delight their customers. The new solution will also allow the airline to focus on their core values of customer focus and excellence in performance in a way that further improves both passenger experience and payment success ratios.

“Beyond the legislative challenges that affect everyone in the industry, the biggest challenge we face is a lack of local and regional understanding of the LCC/hybrid business model, which is why we chose PAYFORT as our preferred payment service provider,” said Captain Ihab El Tahtawi, Chairman and Chief Executive Officer at flyEgypt. “As we continue to grow, and for the convenience of our customers, it becomes increasingly important for us to have a reliable payment services provider and to widen the range of payment channels available to customers online, whilst keeping the transaction process easy-to-use. The scale that flyEgypt deals with means that customer payment transactions are just one element of this process, and we rely on PAYFORT to support us with its vast knowledge and expertise, not only with the airline industry but also international banks, technology providers and card schemes, as we continue to evolve our business.”

“Leading companies in the airlines space are choosing PAYFORT for its operational excellence, constant availability, sustained scalability and an unmatched set of payment services that are proven to increase conversion, increase affordability and reduce cost, so that they can focus on their core business,” said Omar Soudodi, Managing Director of PAYFORT. “PAYFORT is the clear leader in these areas and flyEgypt can now rely on PAYFORT to help increase the Payment Success Ratio (PSR) of the ticketing process, not only on a transaction level, but also by taking advantage of advice on how to enhance the customer experience. Customers will also now be able to use local payment methods such as Egypt’s national debit card MEEZA and Saudi Arabia’s national MADA debit card. We are excited to expand our strategic relationship with flyEgypt, working closely to enable innovation at scale and fueling the carrier’s digital transformation.”

The PAYFORT solution will allow customers to make payments using globally recognized payment leaders such as credit & debit cards, plus Egypt’s national debit card MEEZA and Saudi Arabia’s national payment card, MADA. Additional payment networks – namely FAWRY, ValU, Knet and SADAD – will be added in the near future.

PAYFORT’s operational expertise, scalability and industry-leading services and solutions empower flyEgypt to focus on driving an increase of the Electronic Payment Ratio (EPR), decreasing cost of payment transactions and enhancing conversion ratios, as well as drive more traffic to the website.


PayFort (an Amazon company) was established in 2013 to solve payment challenges in the Arab World. We offer technology and solutions across major markets in the GCC & Levant countries, operating in the UAE, Egypt, Saudi Arabia, Lebanon, and Jordan. Our dedicated team has been helping merchants in different countries around the region in establishing relationships with our acquiring partners, designing payment experiences to increase conversions on various payment channels and to minimize the risk associated with online businesses. In addition to credit card acceptance, Payfort offers many value-added services such as Local payment methods, Tokenization, Fraud Management, Invoicing, Reports & Analytics, Real-Time Monitoring, and Installments. To learn more about PAYFORT, visit

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About flyEgypt

Borne out of a passion for travel, and a belief that bridging cultures can only happen with global mobility, flyEgypt started operations in 2015 as a small but ambitious charter airline. Today, they are actively engaged in the revival of Egypt’s tourism industry, by connecting Egyptian destinations with the greater Middle East through scheduled flights alongside their European leisure travel product. As they continue to grow both their fleet and operations, their vision is to bring the world a little closer to Egypt.

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